{"id":101059,"date":"2025-12-20T16:15:24","date_gmt":"2025-12-20T15:15:24","guid":{"rendered":"https:\/\/norwayturbuss.no\/?page_id=101059"},"modified":"2025-12-20T16:15:24","modified_gmt":"2025-12-20T15:15:24","slug":"terms-conditions-2","status":"publish","type":"page","link":"https:\/\/norwayturbuss.no\/en\/terms-conditions-2\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<div><b>Travel &amp; Booking Terms \u2013 Norwayturbuss.no AS<\/b><\/div>\n<div><b>1. General<\/b><\/div>\n<div>These Travel &amp; Booking Terms apply to all services provided by\u00a0<b>Norwayturbuss.no AS<\/b>\u00a0(\u201cthe Company\u201d). By confirming a booking, the customer accepts these terms unless otherwise agreed in writing.<\/div>\n<hr \/>\n<div><b>2. Booking and Confirmation<\/b><\/div>\n<div>A booking is considered binding once it has been confirmed in writing by Norwayturbuss.no AS (by email, contract, or invoice). Any changes to the booking must be agreed upon in writing.<\/div>\n<hr \/>\n<div><b>3. Prices<\/b><\/div>\n<div>All prices are quoted in\u00a0<b>Norwegian Kroner (NOK)<\/b>\u00a0unless otherwise stated.<\/div>\n<ul>\n<li>\n<div role=\"presentation\">Domestic passenger transport in Norway is subject to\u00a0<b>12% VAT (MVA)<\/b>.<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">International or cross-border transport is invoiced with\u00a0<b>0% VAT<\/b>, in accordance with Norwegian VAT regulations.<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Prices are based on the information provided at the time of booking (route, duration, number of passengers, vehicle type, etc.).<\/div>\n<\/li>\n<\/ul>\n<div>Additional costs such as tolls, ferries, parking fees, driver meals, accommodation, overtime, or waiting time may be charged unless otherwise agreed.<\/div>\n<hr \/>\n<div><b>4. Payment Terms<\/b><\/div>\n<div>Unless otherwise agreed:<\/div>\n<ul>\n<li>\n<div role=\"presentation\"><b>Domestic services:<\/b>\u00a0Payment is due according to the invoice due date.<\/div>\n<\/li>\n<li>\n<div role=\"presentation\"><b>International services:<\/b>\u00a050% advance payment may be required, with the remaining balance payable after completion of the service.<\/div>\n<\/li>\n<\/ul>\n<div>Late payments may incur interest in accordance with Norwegian law.<\/div>\n<hr \/>\n<div><b>5. Cancellation Policy<\/b><\/div>\n<div>Cancellation must be made in writing.<\/div>\n<div>Unless otherwise agreed, the following applies:<\/div>\n<ul>\n<li>\n<div role=\"presentation\">More than\u00a0<b>14 days<\/b>\u00a0before departure: no cancellation fee<\/div>\n<\/li>\n<li>\n<div role=\"presentation\"><b>7\u201314 days<\/b>\u00a0before departure: 50% of the agreed price<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Less than\u00a0<b>7 days<\/b>\u00a0before departure: 100% of the agreed price<\/div>\n<\/li>\n<\/ul>\n<div>For multi-day tours, special vehicles, or international assignments, separate cancellation terms may apply.<\/div>\n<hr \/>\n<div><b>6. Changes by the Customer<\/b><\/div>\n<div>Changes to route, timetable, passenger numbers, or services may affect the price. Norwayturbuss.no AS reserves the right to adjust prices accordingly.<\/div>\n<hr \/>\n<div><b>7. Changes or Delays<\/b><\/div>\n<div>Norwayturbuss.no AS is not responsible for delays caused by circumstances beyond its control, including but not limited to:<\/div>\n<ul>\n<li>\n<div role=\"presentation\">Traffic conditions<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Weather<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Road closures<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Accidents<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Force majeure<\/div>\n<\/li>\n<\/ul>\n<div>No compensation will be paid for indirect losses such as missed flights, connections, or events.<\/div>\n<hr \/>\n<div><b>8. Passenger Responsibilities<\/b><\/div>\n<div>Passengers must:<\/div>\n<ul>\n<li>\n<div role=\"presentation\">Follow the driver\u2019s instructions<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Behave in an orderly and respectful manner<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Avoid damage to the vehicle and equipment<\/div>\n<\/li>\n<\/ul>\n<div>Norwayturbuss.no AS reserves the right to terminate a service if passenger behavior compromises safety. Costs resulting from damage or excessive cleaning may be charged to the customer.<\/div>\n<hr \/>\n<div><b>9. Luggage<\/b><\/div>\n<div>Luggage is transported at the passenger\u2019s own risk unless otherwise agreed. The Company is not responsible for loss or damage to personal belongings left in the vehicle.<\/div>\n<hr \/>\n<div><b>10. Liability<\/b><\/div>\n<div>Norwayturbuss.no AS is liable in accordance with applicable Norwegian laws and regulations. Liability is limited to direct losses and does not cover indirect or consequential damages.<\/div>\n<hr \/>\n<div><b>11. Subcontractors<\/b><\/div>\n<div>Norwayturbuss.no AS may use approved subcontractors or partner companies to fulfill services. The same terms apply to such services.<\/div>\n<hr \/>\n<div><b>12. Complaints<\/b><\/div>\n<div>Any complaints must be submitted in writing within\u00a0<b>7 days<\/b>\u00a0after completion of the service. Complaints submitted after this period may not be considered.<\/div>\n<hr \/>\n<div><b>13. Privacy<\/b><\/div>\n<div>Personal data is processed in accordance with applicable data protection legislation. Please refer to our\u00a0<b>Privacy Policy<\/b>\u00a0on the website for more information.<\/div>\n<hr \/>\n<div><b>14. Governing Law and Jurisdiction<\/b><\/div>\n<div>These terms are governed by\u00a0<b>Norwegian law<\/b>. Any disputes shall be settled by Norwegian courts, unless otherwise agreed.<\/div>\n<hr \/>\n<div><b>15. Contact Information<\/b><\/div>\n<div><b>Norwayturbuss.no AS<\/b><br \/>\nEmail:\u00a0<b><a href=\"mailto:post@norwayturbuss.no\" target=\"_blank\" rel=\"noopener\">post@norwayturbuss.no<\/a><\/b><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Travel &amp; Booking Terms \u2013 Norwayturbuss.no AS 1. General These Travel &amp; Booking Terms apply to all services provided by\u00a0Norwayturbuss.no AS\u00a0(\u201cthe Company\u201d). By confirming a booking, the customer accepts these terms unless otherwise agreed in writing. 2. Booking and Confirmation A booking is considered binding once it has been confirmed in writing by Norwayturbuss.no AS [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"class_list":["post-101059","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions - Norwayturbuss.no<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/norwayturbuss.no\/en\/terms-conditions-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; Conditions - Norwayturbuss.no\" \/>\n<meta property=\"og:description\" content=\"Travel &amp; Booking Terms \u2013 Norwayturbuss.no AS 1. 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